Repairs policy
At Sheep Glassworks, we strive to provide high-quality repair services for your glass pieces. Please review our Repair policy and disclaimer below:
Shipping Costs: Customers are responsible for all shipping costs to and from our studio. We will provide instructions on how to properly pack and ship your piece.
Repair Request: To initiate a repair, please fill out our contact form and submit pictures of the damaged piece. We will review the information and provide a repair quote.
Service Deposit: To proceed with the repair, a non-refundable service deposit of $75 is required.
Repair Risks: Glass is a delicate material, and there is a possibility that a piece may not be repairable due to structural issues. In such cases, we can offer to recreate the piece for you. Visual Flaws: Repairing glass involves high temperatures, which may result in minor visual imperfections to your piece. We make every effort to restore the piece to its original condition, with a focus on functionality.
By proceeding with our repair service, you acknowledge and accept these terms and conditions.